Do you have good soft skills and seek to help customers to the best of your abilities?

As a Customer Service Agent, you will be working primarily with Email communication with Danish customers in connection to their purchases. The inquiries can be revolving around shipping questions, payment issues and even helping some customers place orders on the marketplace.

It is expected that your positivity shines through with every customer interaction opportunity and that the written communication meets the company's brand image.

You will be part of an international team consisting of nationalities from the Nordic countries, Asia and Southern Europe - We highly recommended to embrace the possibility to create new international relations with your fellow expats!

You will receive a comprehensive onboarding of the project, to ensure that you will have the best possible start on your new work. The onboarding will be done in English to ensure that the whole teams' needs are accommodated, which is why the company have set a minimum requirement of B2-level English.

The company offers a comprehensive relocation package that includes, help with setting up all needed legal documents, a refund of flight ticket and an advantageous accommodation option!

Requirements:

• Ready to relocate to Portugal

• A great communicator both in English (at least B2) and are fluent in Danish

• You have a positive attitude

• Great communication skills

• Open-minded

• Good soft skills

• You are a team player

• Can handle and take responsibility for your own tasks

Fordele

• Relocation Package

• Social events and team events

• Fixed salary

• Possibility for internal promotions