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Finnish Customer Care agent for a world-leading tech company!

Lisbon, Portugal
Customer Service

Do you want to get better knowledge about online advertisements and can provide a high level of customer service? You will become part of a team of equally-minded people who thrive in a high- paced environment. Customer Care revolves around helping small to medium-sized businesses with troubleshooting their products and providing efficient solutions based on their individual problem statements. Furthermore, you will be functioning as a consultant for these businesses on how to enhance their marketing efforts through setting up KPIs that are reachable for the business with upselling opportunities. Your communication will be done through mail, chat and phone and hereby being able to communicate both verbally and written is crucial. You will receive a thorough onboarding on the project with the other newcomers, where you will have the chance to see who you will be working with. This onboarding is done in English to accommodate the whole team, which means a minimum of B2-level English is needed to get the most out of the onboarding time. The company offers a comprehensive relocation package that includes, help with setting up all needed legal documents, a refund of flight tickets and an advantageous accommodation option! Requirements: - Ready to relocate to Portugal - A great communicator both in English (at least B2) and are fluent in Finnish - You have a positive attitude - Great communication skills - Open-minded - Good analytical skills - Ability to guide through complex scenarios - You are a team player - Can handle and take responsibility for your own tasks Advantage/Benefits: - Relocation Package - Social events and team events - Fixed salary - Possibility for internal promotions


Full time



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